Free
0 EUR
/month
Core capabilities
- Dashboard and API access
- Create standard orders
- Best-effort support
Platform capacity
- Requests per second1 req/s
- Concurrent requests1
Support
- Community docs
SLA
- No contractual SLA
Models & pricing
Plans & SLAs
Plans control throughput, support response, delivery features, and SLA. Imagery pricing is separate and follows the monitoring product you select.
Separate service level from imagery usage
Choose a plan for platform capacity, support, and SLA. Imagery pricing continues to follow your monitoring configuration.
What plans change
Plans set how your team accesses and operates the service.
- Platform capacityRequest rate and concurrency.
- Support and SLAResponse times, uptime, delivery, and quality commitments.
- Team and deliveryUsers, S3 delivery, SSO, and enterprise add-ons.
What plans do not change
Imagery pricing follows the selected monitoring configuration.
- Monitoring productExact AOI, mini-tile, and full-tile rates.
- Coverage and configurationModel, inputs, Priority Delivery, and cadence set imagery pricing.
- Included qualitySupported imagery includes Usability Score outputs on every service plan.
Service plans
Each plan includes the capabilities of the plan before it. The cards show what is added, together with the higher throughput, support, and SLA levels at each step.
Professional
100 EUR
/month
Everything in Free, plus
- Workspace for up to 5 users
- 1-hour guided onboarding
- Contractual availability commitment
Platform capacity
- Requests per second10 req/s
- Concurrent requests10
- Users5
Support
- Email support
- 3 business-day response
SLA
- Availability98% uptime
Business
750 EUR
/month
Everything in Professional, plus
- Workspace for up to 10 users
- S3 delivery option
- Delivery and quality commitments
Platform capacity
- Requests per second20 req/s
- Concurrent requests20
- Users10
Support
- Email & chat support
- 2 business-day response
- Guided onboarding (1 hour)
SLA
- Availability99% uptime
- DeliveryNext day by 10:00 CET/CEST
- QualityReprocess on artifacts
Enterprise
Contact us
Everything in Business, plus
- Local BOA L1/L2 processing
- SSO and custom delivery
- Custom commercial and procurement terms
Platform capacity
- Requests per second100 req/s
- Concurrent requests100
- UsersCustom
Support
- Slack, phone, chat & email
- P1 response within 4 support hours
- Other requests within 1 business day
- Incident summary on request
- Dedicated CSM
SLA
- Availability99.5% uptime
- DeliveryNext day by 10:00 CET/CEST
- QualityReprocess on artifacts
Imagery is priced separately and itemized on the same monthly invoice. Billing detailsFull SLA
One account, clearly itemized charges
Plan fees and imagery are billed together, then itemized separately.
One monthly invoice
Verified B2B customers receive one monthly EUR invoice, with plan fees and imagery on separate lines.
Calendar-month renewal
Paid plans follow a calendar-month cycle after an immediately activated, prorated first month.
Not sure which service level fits?
Share your expected volume, delivery setup, and SLA needs. We will help match the plan to your monitoring program.